Shared team inbox
Route incoming chats by queue, language, or customer tier. Collaborate with notes, tags, and ownership controls.
WhatsApp Cloud API CRM
Automate WhatsApp journeys that get approved and drive revenue.
Flowstack CRM gives businesses a compliant way to send bulk messages, manage templates, and automate customer flows with a shared inbox, analytics, and opt-in safeguards.
Opt-in controls
Template governance
Quality-score friendly
Message Control Center
- Bulk sends with throttling
- Template approvals tracker
- Live agent takeovers
- Smart routing rules
98%
Delivery-ready templates
5x
Faster response SLAs
Everything needed for a WhatsApp-first CRM
Unify your marketing, support, and sales teams with compliant automation across the entire customer lifecycle.
Flow automation
Build no-code journeys for onboarding, reminders, and support. Escalate to live agents when needed.
Bulk campaigns
Send approved templates at scale with segment filters, safety throttles, and quiet-hour protection.
Template studio
Design, version, and track template approvals. Keep audit trails for every change and approval cycle.
Customer profiles
Unify contact history, order data, and consent status to personalize every interaction.
Insights & QA
Monitor delivery quality, response time, opt-outs, and agent performance in real time.
Designed for WhatsApp approval from day one
Flowstack CRM helps teams stay aligned with WhatsApp Business Platform policies, reducing friction in Cloud API approval.
01
Verified opt-in collection
Capture consent with timestamps, source tracking, and clear opt-out language built into every flow.
02
Template pre-checks
Run template linting, category rules, and brand safety checks before submitting for approval.
03
Delivery health monitoring
Watch quality signals, complaint rates, and engagement to protect account standing.
04
Safe bulk execution
Throttle campaigns by tier, region, or time zone with automated fallbacks to avoid spikes.
Template management that scales
Launch campaigns, alerts, and follow-ups without losing compliance. Flowstack keeps every template tied to consent, approvals, and performance.
- Approval status dashboard with history
- Reusable personalization tokens
- Localized template libraries
- Automatic fallback to support workflows
Example template
Order confirmation
Hi {{first_name}}, your order {{order_id}} is confirmed. Track it here: {{tracking_link}}.
Plans built for growing teams
Pick the scale that matches your WhatsApp messaging volume and support load.
Most popular
Scale
$229/month
- 3 WhatsApp numbers
- Up to 25 agents
- Advanced routing
- Quality dashboards
Enterprise
Custom
- Unlimited numbers
- Priority onboarding
- Dedicated compliance support
- Security reviews
Compliance and trust for Cloud API approval
Flowstack CRM is designed to help teams meet WhatsApp policies with opt-in transparency, secure data handling, and clear customer controls.
Consent management
Double opt-in options, consent logs, and automatic opt-out handling.
Policy-safe content
Template guidelines, restricted content alerts, and review workflows.
Data residency awareness
Region-aware routing and data retention policies that align with client needs.
Audit-ready exports
Downloadable logs for approvals, campaigns, and agent actions.
Approval readiness checklist
- Business verification checklist
- Template quality guidance
- Opt-in proof archive
- Messaging volume controls
- Customer preference center
Common questions
Quick answers for teams evaluating a WhatsApp CRM.
Does Flowstack replace the WhatsApp Business Platform?
No. Flowstack is a CRM layer that helps manage automation and compliance on top of the WhatsApp Cloud API.
Can the team manage template approvals?
Yes. The template studio tracks submission status, versions, and performance for each template.
How are opt-outs handled?
Customers can opt out at any time, and Flowstack enforces opt-out rules across campaigns and journeys.
Is bulk messaging supported?
Yes, but all bulk sends are gated behind approved templates and safety throttles.
Ready to launch WhatsApp automation?
Share your use case and the team will design a compliant onboarding plan within 24 hours.
Email: hello@flowstackcrm.com
Response time: Under 1 business day
Onboarding: Templates, opt-in review, and automation setup
What the team will deliver
- Account review for approval readiness
- Template drafts mapped to policy categories
- Automation recommendations by industry
- Messaging health playbook